A Federal Aviation Administration computer system outage Wednesday morning caused all domestic departing flights to be grounded. This impacted nearly 10,000 flights. By 9 am, the FAA resumed normal air traffic operations. However, the damage was already done. There were at least 1,300 canceled flights and 9,000 flight delays.

What was the problem?
Wednesday, everyone was frustrated and wanted to know why it was yet another chaotic day for airports across the country. Even President Biden reportedly demanded an explanation from Transportation Secretary Pete Buttigieg. It was discovered there was an outage of the FAA’s Notice to Air Missions Systems. The system is responsible for sending notifications to pilots about flight restrictions, hazards, and broken equipment.

Backlash for Buttigieg

During the grounded flights, there were many speculations about what happened, including rumors of a cyber attack. The White House confirmed there was no cyber attack. Many Republican leaders did criticize the Department of Transportation’s handling of the situation. With this being the second major chaotic moment for airports within weeks, many travelers also took to Twitter, wanting to know what Buttigieg was doing. The tweets were filled with frustrated travelers and leaders questioning Buttigieg’s ability to do his job. People were so frustrated Buttigieg was a trending topic on Twitter for most of the day.

The frustration likely stems from the overwhelming cancellations during last month’s major holiday travel season and Southwest Airlines’ nightmare. He eventually sent out a video hoping to reassure the FAA was assessing the causes of the outage and flight safety was always a top priority.

Hopefully, there will be no more chaos with the FAA as the agency remains without a permanent leader. President Biden has nominated Denver International CEO Phil Washington for the position. However, Washington has yet to receive a confirmation hearing.

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